Delivery
Free delivery for order over £50
All orders are sent out in a daily basis. In normal cases it should be delivered within 2-3 days. Please speak to one of our team in case your order didn’t arrive within 5 days from the order placing date.
Once you place the order, you will receive a confirmation email with VAT invoice attached and followed by another email with your order tracking number.
Return
All items are subject to 30 days return with full refund or replacement as long as the items is returned in the same condition as it delivered (Product is not used and box are intact).
All items are subject to 12 months return in case of manufacture faults.
We pay for the faulty items post in case we need to collect the faulty items. We pay also for the post of the replacement.
If it posted, faulty items will be replaced once received and tested.
All items should be used as per the specs mentioned on the boxes, For example, IP20 items are not usable for outdoors
Above conditions are apply for all items except customed items (Like printed sky panels light that are printed on request, or cut led strips, or similar items that are customed as per customer requests) or wherever stated
Items that have signs of repair, modification or tampered are not obliged to offer a refund or exchange